Effective Date: April 3, 2026
Last Updated: April 3, 2026
This Privacy Policy explains how J&R Long Island Industries Inc. d/b/a J&R Long Island Industries (“Company,” “we,” “us,” or “our”) collects, uses, shares, stores, and protects personal information when you visit jrliindustries.com or otherwise interact with us through the Site.
1. Contact Information
J&R Long Island Industries Inc.
P.O. Box 1511
Commack, NY 11725
Email: info@jrliindustries.com
Phone: (631) 600-0262
2. Scope
This Privacy Policy applies to personal information collected through the Site, including through estimate inquiries, contact forms, uploaded files, payment-related interactions, and communications initiated through the Site.
3. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
- name;
- email address;
- phone number;
- street address;
- city, state/province, ZIP/postal code, and country;
- property or job location information;
- requested service type;
- residential/commercial designation;
- project description and other messages you submit;
- uploaded photos, videos, documents, or related files;
- billing or payment-related details you provide to us.
B. Information Collected Automatically
When you visit the Site, we or our hosting providers may automatically collect limited technical information, such as:
- IP address;
- browser type;
- device type;
- operating system;
- pages viewed;
- timestamps;
- referring page or general diagnostic/server log information.
C. Information From Third Parties
We may receive limited information from third-party providers if you interact with booking, financing, payment, review, or communication tools linked through the Site.
4. How We Use Personal Information
We may use personal information to:
- respond to estimate and service requests;
- communicate with you about jobs, scheduling, quotes, invoices, receipts, and support;
- review uploaded photos/videos and prepare estimates;
- perform, document, and manage services;
- process payments or coordinate billing;
- maintain internal records;
- protect the security and integrity of the Site and our business;
- investigate fraud, misuse, disputes, or chargebacks;
- comply with legal obligations;
- send marketing or promotional communications where permitted by law and consistent with your preferences;
- use project-related photos/videos for internal documentation, portfolio, before-and-after examples, social media, advertising, or other marketing purposes, where permitted by law.
5. Marketing Emails and Text Messages
If you provide your contact information to us, we may use it to contact you regarding your inquiry, our services, follow-ups, promotions, special offers, or updates.
You may opt out of marketing emails by clicking the unsubscribe link where available or by contacting us directly.
You may opt out of marketing text messages by replying STOP where applicable. Standard message and data rates may apply depending on your carrier and mobile plan.
Even if you opt out of marketing communications, we may still send you non-marketing communications related to active quotes, scheduling, service updates, invoices, or other transactional matters.
6. How We Share Information
We may share personal information in the following circumstances:
- with employees, contractors, or service providers who need the information to help us operate the Site or provide services;
- with vendors who support hosting, email, communications, payment handling, customer support, storage, or other business operations;
- with third-party platforms if you choose to use booking, financing, or payment features linked through the Site;
- with legal, insurance, tax, or professional advisors when reasonably necessary;
- with law enforcement, courts, regulators, or government agencies where required by law or where necessary to protect rights, safety, or property;
- in connection with a merger, acquisition, asset sale, restructuring, or similar business transaction.
7. Sale or Sharing of Personal Information
We do not currently sell or share personal information for cross-context behavioral advertising as those terms may be defined under certain privacy laws.
We do not currently state that we use third-party advertising or analytics tools for targeted advertising purposes based on the information you provided to us.
If our practices change in the future in a way that triggers additional opt-out rights or notice obligations, we will update this Privacy Policy before those practices begin.
8. Cookies and Similar Technologies
The Site may use cookies or similar technologies that are reasonably necessary for basic website operation, performance, security, or user experience.
At this time, we do not represent that we use third-party behavioral advertising cookies or targeted advertising technologies. If we add analytics, advertising, retargeting, or similar tools in the future, we may update this Privacy Policy and any related notice mechanisms accordingly.
You may also manage certain cookie preferences through your browser settings.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with law, resolve disputes, and enforce agreements.
In general:
- estimate and inquiry records may be retained as needed for customer service, follow-up, documentation, and internal records;
- invoices, payments, and business records may be retained for tax, accounting, legal, and operational purposes;
- project-related photos/videos may be retained for internal records, dispute defense, quality control, historical project documentation, portfolio use, and marketing purposes where permitted by law;
- inquiry uploads that do not result in a project may be retained for a shorter or longer period depending on business need, recordkeeping, or legal considerations.
We may retain certain project photos/videos indefinitely where they relate to completed work, internal records, or marketing content, unless a longer or shorter period is required by law or a specific agreement with the customer applies.
10. Security
We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no system, website, or transmission method is completely secure, and we cannot guarantee absolute security.
Please do not send highly sensitive personal information through general contact or estimate forms unless specifically requested through a secure process.
11. New York Privacy and Security Notice
Because we conduct business in New York, we aim to maintain reasonable safeguards to protect private information and to respond to security incidents in accordance with applicable law.
If we experience a data breach involving personal information, we will evaluate our obligations and provide notice as required by applicable law.
12. Your Privacy Rights
Depending on your state or country of residence, you may have certain privacy rights, including the right to request access to, correction of, or deletion of certain personal information, subject to exceptions allowed by law.
To make a privacy-related request, contact us at:
Email: info@jrliindustries.com
Phone: (631) 600-0262
Mail: P.O. Box 1511, Commack, NY 11725
We may need to verify your identity before completing certain requests.
13. California Residents
If you are a California resident and an applicable California privacy law applies to our handling of your information, you may have additional rights regarding access, deletion, correction, and opt-out rights.
Because we do not currently state that we sell or share personal information in a manner requiring a “Do Not Sell or Share My Personal Information” link, we have not included that separate mechanism at this time. If that changes, we will update this Privacy Policy and provide any required notice and opt-out method.
14. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.
If you believe a child has submitted personal information to us, contact us and we will take appropriate steps to review and delete the information where required.
15. Third-Party Websites
The Site may link to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites. Please review their privacy policies and terms before using them.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page unless otherwise stated.
Your continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
J&R Long Island Industries Inc.
P.O. Box 1511
Commack, NY 11725
Email: info@jrliindustries.com
Phone: (631) 600-0262