Effective Date: April 3, 2026
Last Updated: April 3, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at jrliindustries.com and all related pages, forms, estimate request tools, upload features, payment features, and linked online services (collectively, the “Site”) provided by J&R Long Island Industries Inc. d/b/a J&R Long Island Industries (“Company,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Company Information
J&R Long Island Industries Inc.
P.O. Box 1511
Commack, NY 11725
Email: info@jrliindustries.com
Phone: (631) 600-0262
2. Scope of These Terms
These Terms apply to your use of the Site, including but not limited to:
- browsing our pages and content;
- submitting estimate or contact requests;
- uploading photos, videos, or other files;
- making payments through any payment feature we make available;
- clicking through to third-party booking, financing, or related services.
These Terms do not replace any separate written estimate, proposal, invoice, work order, rental agreement, service agreement, or other written contract relating to actual work performed by us. If there is any conflict between these Terms and a separate written service agreement, the written service agreement controls as to the services being provided.
3. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use this Site for payments, scheduling, or service requests.
If you use this Site on behalf of another person, business, property owner, landlord, tenant, or organization, you represent and warrant that you have authority to act on their behalf.
4. Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms.
You agree not to:
- use the Site in any way that violates any law or regulation;
- submit false, misleading, or fraudulent information;
- attempt to gain unauthorized access to the Site, servers, or related systems;
- interfere with the Site’s security or functionality;
- upload malicious code, malware, or harmful files;
- impersonate another person or misrepresent your identity or authority;
- use the Site to harass, threaten, or infringe the rights of others.
We may suspend, restrict, or terminate access to the Site at any time if we believe these Terms have been violated.
5. Estimates and Service Requests
Any estimate, quote, projected price, or service description provided through the Site, by text, by phone, by email, or after review of uploaded photos/videos is for informational purposes unless expressly confirmed by us in writing.
Final pricing may depend on factors including but not limited to:
- actual jobsite conditions;
- access limitations;
- labor requirements;
- disposal requirements and dump fees;
- type, weight, and volume of debris or materials;
- unexpected hidden conditions;
- customer-requested changes in scope;
- permit, code, or utility issues;
- materials requiring special handling.
Submitting a request through the Site does not create a contract and does not obligate us to perform services until we separately accept the job.
6. Communications
By submitting a form, estimate request, payment inquiry, or contact request through the Site, you consent to receive communications from us by phone, email, and text message regarding your inquiry, estimate, scheduling, services, invoices, receipts, or customer support.
If you separately opt in to receive promotional or marketing messages, you agree that we may send you those communications as permitted by law. You may opt out of marketing emails by using the unsubscribe link where available, and you may opt out of marketing texts by replying STOP where applicable. Opting out of marketing messages will not prevent us from sending you service-related or transactional communications.
7. User Submissions and Uploaded Content
The Site may allow you to submit text, photos, videos, and other materials in connection with an estimate or service request (“User Content”).
You retain ownership of your User Content. However, by submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, copy, store, review, reproduce, transmit, and display that User Content for legitimate business purposes, including:
- evaluating and responding to your request;
- preparing estimates;
- scheduling and performing services;
- documenting job conditions;
- maintaining internal business records;
- resolving disputes or chargebacks;
- training and quality control;
- marketing and promotional use, where permitted by law.
You represent and warrant that:
- you own the User Content or have the legal right to submit it;
- the User Content does not violate any law or third-party rights;
- the User Content is not knowingly false, malicious, or deceptive.
Do not submit Social Security numbers, driver’s license numbers, health records, financial account credentials, or other highly sensitive information through general website forms unless specifically requested by us through a secure method.
8. Payments
Unless otherwise agreed by us in writing, we currently accept cash and check for services.
If we offer a payment feature through the Site now or in the future, the following terms apply:
- you represent that you are authorized to use the payment method provided;
- you authorize us to collect the amount submitted, including any applicable taxes or approved charges;
- we may decline, cancel, or refuse any payment where fraud, error, or unauthorized activity is suspected.
If a third-party payment processor is used now or later, additional processor terms may apply.
9. Deposits, Scheduling, Cancellations, and Refunds
We may require a deposit or scheduling commitment for certain jobs, rentals, or appointments.
Deposits
Deposits, if required, may be applied toward the final invoice. Unless otherwise stated in writing, deposits are generally non-refundable once scheduling, dispatch planning, equipment reservation, or administrative work has begun, except where required by law.
Cancellations and Rescheduling
We request at least 24 hours’ notice for cancellations or rescheduling.
If you cancel or reschedule with less than 24 hours’ notice, we may charge a reasonable cancellation, trip, rescheduling, or reservation fee to account for lost time, travel, reserved labor, or equipment commitments, to the extent permitted by law.
Refunds
Unless otherwise stated in a written invoice or service agreement:
- overpayments may be refunded;
- duplicate payments may be corrected;
- approved refunds will be issued within a reasonable time;
- refund requests or billing disputes should be submitted promptly to us in writing.
No refund is guaranteed for work already performed, reserved labor/equipment, or canceled appointments where costs have already been incurred.
10. Third-Party Links and Services
The Site may contain links to third-party websites, tools, or services, including but not limited to financing, booking, reviews, maps, or payment-related tools.
We do not control and are not responsible for any third-party sites, services, content, privacy practices, terms, or performance. Your use of third-party services is at your own risk and is governed by the third party’s own terms and policies.
11. Intellectual Property
All content on the Site, other than User Content, including text, design, layout, graphics, branding, logos, photos, videos, icons, code, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may use the Site only for personal or internal business purposes related to learning about or requesting our services. You may not copy, reproduce, distribute, modify, republish, display, or exploit Site content without our prior written permission.
12. Disclaimer of Warranties
THE SITE AND ALL CONTENT AND FEATURES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND AVAILABILITY.
We do not guarantee that the Site will always be available, uninterrupted, error-free, or free of viruses or harmful code.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, J&R LONG ISLAND INDUSTRIES INC. AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, CONTRACTORS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO:
- YOUR USE OF OR INABILITY TO USE THE SITE;
- ANY ESTIMATE, DESCRIPTION, OR CONTENT PROVIDED THROUGH THE SITE;
- USER CONTENT OR THIRD-PARTY CONTENT;
- ANY THIRD-PARTY WEBSITE OR SERVICE LINKED THROUGH THE SITE;
- ANY DELAY, OUTAGE, ERROR, OR SECURITY ISSUE INVOLVING THE SITE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE SHALL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID TO US THROUGH THE SITE IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
- ONE HUNDRED DOLLARS ($100.00).
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Indemnification
You agree to defend, indemnify, and hold harmless J&R Long Island Industries Inc. and its owners, officers, employees, agents, contractors, and affiliates from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- your violation of these Terms;
- your misuse of the Site;
- your User Content;
- your violation of any law or any third-party rights.
15. Governing Law and Venue
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Suffolk County, New York, except that either party may bring an eligible claim in small claims court.
Before filing any formal claim, you agree to first contact us at info@jrliindustries.com and attempt to resolve the issue informally in good faith.
16. Changes to These Terms
We may update these Terms from time to time. Any changes will become effective when posted on this page unless otherwise stated.
Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms.
17. Severability
If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any separate written estimate, invoice, proposal, work order, rental agreement, or service contract, constitute the entire agreement between you and us regarding the Site.